Service

TUESDAY: DROP OFF YOUR BIKE

WEDNESDAY – THURSDAY: WE FIX YOUR BIKE

FRIDAY – SATURDAY: PICK UP YOUR BIKE

We are currently booking tune-ups for September 2024

All tune-ups must be pre-booked, and each appointment slot is for one bike only. You can book a tune-up online through Booxi, by email at info@cyclingelements.ca, or by calling or texting us at (519) 307-4100. If you need to book multiple bikes in for a tune-up, please tell us when booking by email or phone/text, or book a slot for each bike if booking online through Booxi. All drop off appointments will be scheduled for a Tuesday during business hours.

If you are unavailable on the Tuesday of your appointment, you can drop your bike off the Friday or Saturday before your Tuesday appointment, or book a remote drop off, either by email at info@cyclingelements.ca, or by calling/texting us at (519) 307-4100.

Bikes dropped off on or before their appointment time on Tuesday will be completed and ready for pick up the Friday or Saturday of the same week, barring any delays in part availability.

We can do some same day fixes, such as fixing a flat tire or doing a minor adjustment on a bike that has been tuned up within the last year. We always appreciate a phone call or text beforehand to make sure we have time on that particular day. These will be carried out during our regular open hours, Tuesday-Friday 10-6, or Saturday 10-2.

Option 1

Book online with Booxi:

Option 2

Email:

info@cyclingelements.ca

Option 3

Call or Text:

(519) 307-4100

What We Offer

Tube Change $35

A basic flat tube change. We remove the old tube, investigate the cause of the flat, and install a new tube. Includes the cost of a standard tube.

The Basic $110

All mechanical parts are tightened, re-lubricated, and adjusted. On-bike parts cleaning.

The Annual $160

Our recommended yearly tune-up. All mechanical parts are tightened, re-lubricated, and adjusted. Off-bike parts cleaning.

Hardtail/Full Suspension Overhaul $320/500+

A full tear down of the bike, including the rear linkage on a full suspension. Suspension service not included in the price.

Shifting/Brake/Dropper Adjustments $35-50

A basic adjustment on shifting, braking, or a dropper post.

Wheel True/Broken Spoke $50

Adjusting the spoke tension as needed to align the wheel, or installing new spokes on a wheel.

Brake Bleed $50 – 2nd Brake 1/2 Price

Clean, lube, and reset pistons, bleed with fresh fluid.

Tubeless Conversion $50 – 2nd Wheel 1/2 Price

Requires the use of tubeless-compatible rims and tires. Includes sealant. Valves and tape not included.

Fork/Shock Service $55-130

General maintenance of front or rear suspension, including seal replacement, fresh oil, and internal inspection.

Expanded Service Options

For a full, extended list of all services offered, please visit our service list page. Alternatively, the below options are grouped by category of service.

Service Price Description Time
Brake Adjustment 35 Install or adjust disc or rim brakes (priced per brake) 15-30 minutes
Brake Bleed 50 Clean, lube, and reset pistons, bleed with fresh fluid (2nd brake 1/2 price) 30-45 minutes
Brake Post Face 35 Use the facing tool to properly face disc brake tabs – included in a brake adjustment. 15-20 minutes
Service Price Description Time
Full Suspension Overhaul 500 Full tear down of the bike including all rear linkage. Suspension service not included in price. 1 day
Hard Tail Overhaul 320 Full tear down of a hardtail or gravel bike. 1/2 a day
The Annual 160 Off-bike parts cleaning, all mechanical parts tightened, re-lubricated and adjusted. 1.5-2 hrs
Basic Tune Up 110 On-bike parts cleaning, all mechanical parts tightened, re-lubricated and adjusted. 1 hr
Service Price Description Time
Install Chain 50 Installation of repaired/new chain and a shifting adjustment to solve the cause of breakage – master link extra. 20-30 minutes
Shifting Adjustment 35 Includes hanger alignment and cable installation. 15-20 minutes
Dropper Post Adjustment 50 Includes cleaning of the post/saddle clamp, new cable installation, and adjustment. 15-45 minutes
Service Price Description Time
Tube and Labour 35 Remove old tube, investigate cause of flat, install new tube (standard tube included) 10 minutes
Tube/Tire Install or Change 15 Install new tube/tire from another wheel, etc. 10 minutes
Tire & Cassette Swap Labour 20 Install new cassette & tire or swap from another wheel (shifting adjustment not included, sealant top-up also required if tubeless) 10-15 minutes
Tubeless Conversion and Install 50 Includes sealant. Valves and tape not included (2nd wheel is 1/2 price) 20-60 minutes
Tubeless Sealant Top-Up 25 Includes sealant. 10 minutes
Wheel True 50 Adjust spoke tension as needed to align wheel. 15-30 minutes
Wheel Build 135 Wheel assembly, measurement, lace, tension, and tape (1 follow-up wheel true is included) 1-2 hours
Service Price Description Time
Suspension Set-Up 50 Adjust air pressure, sag, compression, and install tokens on full suspension bike. 30-40 minutes
Fork Service (200 hr) 130 Full rebuild of front suspension, seals replaced. 1-1.25 hours
Lowers Service (50 hr) 75 Basic fork service – lowers removed and cleaned, fresh oil, new seal installation if needed. 25-45 minutes
Shock Service (200 hr) 100 Full rebuild of Rock Shox rear shock – dampening oil replaced and serviced (not Fox) 1-1.25 hours
Air Can Service (50 hr) 55 Basic shock service – fresh oil and new seals installed on the air chamber only. Makes rear shock feel smoother, does not address compression or rebound issues. 30-45 minutes
Reverb Rebuild (200 hr) 150 Full disassembly, service, and re-assembly of Rock Shox Reverb dropper post including installation of new seals (sold separately) 2 hours
Reverb Service (50 hr) 100 Partial disassembly, fluid top-up, and re-assembly of a Rock Shox Reverb dropper post. 1-1.5 hours
Supplier Shock Repair Variable Suspension or dropper post sent away for service – priced according to supplier invoice. 1-3 weeks
ShockWiz Rental 20 Optimise your suspension setup with the help of the Rockshox ShockWiz. Rental price per week. 1 week
Service Price Description Time
Frame Bearing Install 50 Remove and install full suspension linkage bearings. 30-45 minutes
BB Face/Tap 50 Tap and/or face bottom bracket threads. 30 minutes
Headset Service 30 Disassemble headset, degrease, and inspect bearings, re-grease, assemble, and adjust. 20 minutes
BB Service 30 Disassemble bottom bracket, degrease, and inspect bearings, re-grease, assemble, and adjust. 20-45 minutes
Hub Overhaul 50 Replace all bearings in a premium hub and adjust. 45-60 minutes
Hub Service 30 Adjust a loose ball hub, or clean and service a premium freehub body. 20-30 minutes
Service Price Description Time
General Labour 100/hour Hourly labour rate. Variable
Bike Detailing – Full Off-Bike Clean 50 Frame and wheels fully cleaned. All drivetrain components removed, degreased, reinstalled, and lubricated. 30-45 minutes
Big Clean – Full On-Bike Clean 30 Frame and wheels fully cleaned. All drivetrain components degreased and re-lubricated on-bike. 20-30 minutes
Tape Road Bars/Wrap Bartape 20 Install or re-wrap bartape on a drop handlebar. 10-20 minutes
Accessory Install 50 Install customer-supplied racks/fenders/baskets, etc. (free installation of accessories purchased from us) 20-30 minutes
RideWrap Protection Kit Install – Regular Covered 120 RideWrap Covered kit purchased separately. 1-1.5 hours
RideWrap Protection Kit Install – Full Tailored Kit 400 Includes the cost of the RideWrap kit – custom to each bike. 6 hours
Pedal Tap Labour 15 Repair damaged thread in crank arm. 10 minutes
Pedal Tap Labour with Unior Insert 45 Drill out crank arm and install Unior threaded insert – need 1-2 days for the Loctite to cure. 30 minutes
E-Bike Firmware Update 30 Shimano and Specialized e-bike systems only. 10-20 minutes
Di2/AXS Diagnostic and Firmware Update 30 Shimano Si2 or SRAM AXS computer diagnostic and firmware update. 10-20 minutes
Service Price Description Time
Bike Fitting – 1.5 hour 150 In-stand bike fitting. Must be pre-scheduled with Jeff, normally outside of shop hours. 1-2 hours

Other Guidelines

Cycling Elements is a small team, and as the only dedicated bike shop in Dufferin County we have had to narrow the scope of what we can and can’t service. Over the last few years this has meant focusing more on bikes we have sold as well as bikes from other independent bike stores.

Because of this there are certain bikes we no longer work on, including bikes from department store brands such as CCM, Nakamura, Raleigh, Movelo, etc., as well as BMX bikes. If you have a bike we are unable to service please reach out to Bryan at Rapid Fire Cycle Repair.

For BMX parts, questions, or service, both Harvester Bikes and Bike Zone are a good source to reach out to.

We do not install electric conversion kits. We are only able to service E-Bikes that we have sold. E-Bikes have gotten increasingly unique and complex, and we only have the tools, parts, and knowledge to service E-Bikes from the brands we sell. If you have an E-Bike you purchased elsewhere, we recommend reaching out to the retailer you bought the bike from for service.

We have a resources page with all the above links as well as others, including common questions we get such as where you can donate a bike and where to get mobility devices repaired. If you would like further clarification or information about service, you can email us at info@cyclingelements.ca, send us a message through our contact form, or call/text us at (519) 307-4100.

Sunday – Monday: Closed.    Tuesday – Friday: 10am-6pm.   Saturday: 10am-2pm.