Service
TUESDAY: DROP OFF YOUR BIKE
WEDNESDAY – THURSDAY: WE FIX YOUR BIKE
FRIDAY – SATURDAY: PICK UP YOUR BIKE
All tune-ups must be pre-booked, and each appointment slot is for one bike only. You can book a tune-up online through Booxi, by email at info@cyclingelements.ca, or by calling or texting us at (519) 307-4100. If you need to book multiple bikes in for a tune-up, please tell us when booking by email or phone/text, or book a slot for each bike if booking online through Booxi. All drop off appointments will be scheduled for a Tuesday during business hours.
If you are unavailable on the Tuesday of your appointment, you can drop your bike off the Friday or Saturday before your Tuesday appointment, or book a remote drop off, either by email at info@cyclingelements.ca, or by calling/texting us at (519) 307-4100.
Bikes dropped off on or before their appointment time on Tuesday will be completed and ready for pick up the Friday or Saturday of the same week, barring any delays in part availability.
We can do some same day fixes, such as fixing a flat tire or doing a minor adjustment on a bike that has been tuned up within the last year. We always appreciate a phone call or text beforehand to make sure we have time on that particular day. These will be carried out during our regular open hours, Tuesday-Friday 10-6, or Saturday 10-2.
What We Offer
Tube Change $30
A basic flat tube change. We remove the old tube, investigate the cause of the flat, and install a new tube. Includes the cost of a standard tube.
The Basic $90
All mechanical parts are tightened, re-lubricated, and adjusted. On-bike parts cleaning.
The Annual $135
Our recommended yearly tune-up. All mechanical parts are tightened, re-lubricated, and adjusted. Off-bike parts cleaning.
Hardtail/Full Suspension Overhaul $300/400+
A full tear down of the bike, including the rear linkage on a full suspension. Suspension service not included in the price.
Shifting/Brake/Dropper Adjustments $25-30
A basic adjustment on shifting, braking, or a dropper post.
Wheel True/Broken Spoke $25-40
Adjusting the spoke tension as needed to align the wheel, or installing new spokes on a wheel.
Brake Bleed $50 – 2nd Brake 1/2 Price
Clean, lube, and reset pistons, bleed with fresh fluid.
Tubeless Conversion $50 – 2nd Wheel 1/2 Price
Requires the use of tubeless-compatible rims and tires. Includes sealant. Valves and tape not included.
Fork/Shock Service $45-100
General maintenance of front or rear suspension, including seal replacement, fresh oil, and internal inspection.
Expanded Service Options
For a full, extended list of all services offered, please visit our service list page. Alternatively, the below options are grouped by category of service.
| Service | Price | Description | Time |
|---|---|---|---|
| Full Suspension Overhaul | 400 | Full tear down of the bike including all rear linkage. Suspension service not included in price. | 1 day |
| Hard Tail Overhaul | 300 | Full tear down of a hardtail or gravel bike. | 1/2 a day |
| The Annual | 135 | Off-bike parts cleaning, all mechanical parts tightened, re-lubricated and adjusted. | 1.5-2 hrs |
| Basic Tune Up | 90 | On-bike parts cleaning, all mechanical parts tightened, re-lubricated and adjusted. | 1 hr |
| Service | Price | Description | Time |
|---|---|---|---|
| Brake Adjustment | 26.55 | Install or adjust disc or rim brakes (priced per brake) | 15-30 minutes |
| Brake Bleed | 50 | Clean, lube, and reset pistons, bleed with fresh fluid (2nd brake 1/2 price) | 30-45 minutes |
| Brake Post Face | 35 | Use the facing tool to properly face disc brake tabs – included in a brake adjustment. | 15-20 minutes |
| Service | Price | Description | Time |
|---|---|---|---|
| Install Chain | 26.55 | Installation of repaired/new chain and a shifting adjustment to solve the cause of breakage – master link extra. | 20-30 minutes |
| Shifting Adjustment | 22.12 | Includes hanger alignment and cable installation. | 15-20 minutes |
| Dropper Post Adjustment | 30 | Includes cleaning of the post/saddle clamp, new cable installation, and adjustment. | 15-45 minutes |
| Service | Price | Description | Time |
|---|---|---|---|
| Tube and Labour | 26.55 | Remove old tube, investigate cause of flat, install new tube (standard tube included) | 10 minutes |
| Tube/Tire Install or Change | 15 | Install new tube/tire from another wheel, etc. | 10 minutes |
| Tire & Cassette Swap Labour | 17.70 | Install new cassette & tire or swap from another wheel (shifting adjustment not included, sealant top-up also required if tubeless) | 10-15 minutes |
| Tubeless Conversion and Install | 50 | Includes sealant. Valves and tape not included (2nd wheel is 1/2 price) | 20-60 minutes |
| Tubeless Sealant Top-Up | 20 | Includes sealant. | 10 minutes |
| Wheel True | 25 | Adjust spoke tension as needed to align wheel. | 15-30 minutes |
| Wheel Build | 100 | Wheel assembly, measurement, lace, tension, and tape (1 follow-up wheel true is included) | 1-2 hours |
| Service | Price | Description | Time |
|---|---|---|---|
| Suspension Set-Up | 50 | Adjust air pressure, sag, compression, and install tokens on full suspension bike. | 30-40 minutes |
| Fork Service (200 hr) | 100 | Full rebuild of front suspension, seals replaced. | 1-1.25 hours |
| Lowers Service (50 hr) | 75 | Basic fork service – lowers removed and cleaned, fresh oil, new seal installation if needed. | 25-45 minutes |
| Shock Service (200 hr) | 100 | Full rebuild of Rock Shox rear shock – dampening oil replaced and serviced (not Fox) | 1-1.25 hours |
| Air Can Service (50 hr) | 45 | Basic shock service – fresh oil and new seals installed on the air chamber only. Makes rear shock feel smoother, does not address compression or rebound issues. | 30-45 minutes |
| Reverb Rebuild (200 hr) | 150 | Full disassembly, service, and re-assembly of Rock Shox Reverb dropper post including installation of new seals (sold separately) | 2 hours |
| Reverb Service (50 hr) | 100 | Partial disassembly, fluid top-up, and re-assembly of a Rock Shox Reverb dropper post. | 1-1.5 hours |
| Supplier Shock Repair | Variable | Suspension or dropper post sent away for service – priced according to supplier invoice. | 1-3 weeks |
| ShockWiz Rental | 20 | Optimise your suspension setup with the help of the Rockshox ShockWiz. Rental price per week. | 1 week |
| Service | Price | Description | Time |
|---|---|---|---|
| Frame Bearing Install | 50 | Remove and install full suspension linkage bearings. | 30-45 minutes |
| BB Face/Tap | 50 | Tap and/or face bottom bracket threads. | 30 minutes |
| Headset Service | 30 | Disassemble headset, degrease, and inspect bearings, re-grease, assemble, and adjust. | 20 minutes |
| BB Service | 30 | Disassemble bottom bracket, degrease, and inspect bearings, re-grease, assemble, and adjust. | 20-45 minutes |
| Hub Overhaul | 50 | Replace all bearings in a premium hub and adjust. | 45-60 minutes |
| Hub Service | 30 | Adjust a loose ball hub, or clean and service a premium freehub body. | 20-30 minutes |
| Service | Price | Description | Time |
|---|---|---|---|
| General Labour | 100/hour | Hourly labour rate. | Variable |
| Bike Detailing – Full Off-Bike Clean | 50 | Frame and wheels fully cleaned. All drivetrain components removed, degreased, reinstalled, and lubricated. | 30-45 minutes |
| Big Clean – Full On-Bike Clean | 30 | Frame and wheels fully cleaned. All drivetrain components degreased and re-lubricated on-bike. | 20-30 minutes |
| Tape Road Bars/Wrap Bartape | 15 | Install or re-wrap bartape on a drop handlebar. | 10-20 minutes |
| Accessory Install | 30 | Install customer-supplied racks/fenders/baskets, etc. (free installation of accessories purchased from us) | 20-30 minutes |
| RideWrap Protection Kit Install – Regular Covered | 120 | RideWrap Covered kit purchased separately. | 1-1.5 hours |
| RideWrap Protection Kit Install – Full Tailored Kit | 400 | Includes the cost of the RideWrap kit – custom to each bike. | 6 hours |
| Pedal Tap Labour | 15 | Repair damaged thread in crank arm. | 10 minutes |
| Pedal Tap Labour with Unior Insert | 45 | Drill out crank arm and install Unior threaded insert – need 1-2 days for the Loctite to cure. | 30 minutes |
| E-Bike Firmware Update | 30 | Shimano and Specialized e-bike systems only. | 10-20 minutes |
| Di2/AXS Diagnostic and Firmware Update | 30 | Shimano Si2 or SRAM AXS computer diagnostic and firmware update. | 10-20 minutes |
| Service | Price | Description | Time |
|---|---|---|---|
| Bike Fitting – 1.5 hour | 150 | In-stand bike fitting. Must be pre-scheduled with Jeff, normally outside of shop hours. | 1-2 hours |
Other Guidelines
Cycling Elements is a small team, and as the only dedicated bike shop in Dufferin County we have had to narrow the scope of what we can and can’t service. Over the last few years this has meant focusing more on bikes we have sold as well as bikes from other independent bike stores.
Because of this there are certain bikes we no longer work on, including bikes from department store brands such as CCM, Nakamura, Raleigh, Movelo, etc., as well as BMX bikes. If you have a bike we are unable to service please reach out to Bryan at Rapid Fire Cycle Repair.
For BMX parts, questions, or service, both Harvester Bikes and Bike Zone are a good source to reach out to.
We do not install electric conversion kits. We are only able to service E-Bikes that we have sold. E-Bikes have gotten increasingly unique and complex, and we only have the tools, parts, and knowledge to service E-Bikes from the brands we sell. If you have an E-Bike you purchased elsewhere, we recommend reaching out to the retailer you bought the bike from for service.
We have a resources page with all the above links as well as others, including common questions we get such as where you can donate a bike and where to get mobility devices repaired. If you would like further clarification or information about service, you can email us at info@cyclingelements.ca, send us a message through our contact form, or call/text us at (519) 307-4100.
Sunday – Monday: Closed. Tuesday – Friday: 10am-6pm. Saturday: 10am-2pm.